The medical center located in Building 21, Spurs Ln Lane, Suite 245, San Antonio City, has received mixed reviews from patients. The facility has been criticized for its long wait times, with some patients reporting waits of over an hour past their scheduled appointment time. This is particularly concerning, given that appointments are recommended.There have been instances where patients felt rushed during their appointments, and some have even reported not being seen by a doctor, but rather a nurse practitioner. The facility has also been accused of being unfriendly and uncaring towards patients.On the positive side, some patients have reported receiving excellent care from certain doctors, such as Dr. Ritchie, who has been praised for his compassion and professionalism. The facility has also been praised for its wheelchair accessibility, with wheelchair-accessible restrooms, parking, and entrance.One of the main issues with this medical center is its communication with patients. Some patients have reported not being informed about the cost of certain treatments or procedures, and being billed unexpectedly for services they did not consent to. This lack of transparency has led to frustration and distrust among some patients.Overall, while this medical center has its strengths, it also has some significant weaknesses that need to be addressed. Patients should be aware of the potential for long wait times and communication issues, and should carefully review their bills and treatment plans to ensure they are aware of all costs and services.It is worth noting that the medical center has received low ratings from patients, with a 2.4 overall rating based on 9 reviews. This suggests that there may be systemic issues that need to be addressed in order to improve patient satisfaction and outcomes.