Universal City
The Enclave
12.21
12.21
Features
Wheelchair accessible parking lot
Wheelchair accessible entrance
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Quality
Overall
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The overall impression of the location is that it provides a high level of care and services to its patients. The staff is generally friendly and helpful, and the facility is clean and well-maintained. Many reviewers have commented on the exceptional care and services provided by the nurses and therapists, and the facility's efforts to create a welcoming and home-like environment.However, some reviewers have mentioned concerns about the staffing levels and the quality of care in certain areas. One reviewer mentioned that their loved one was left in a soiled diaper for hours without being checked on, and another reviewer reported that their family member was not fed properly and lost weight while in the facility.Despite these concerns, the majority of reviewers have had a positive experience at the location. Many have commented on the facility's cleanliness and organization, and the friendly and helpful staff. Some reviewers have also praised the facility's amenities, such as the library and the enclosed outdoor area.Overall, the location appears to provide a high level of care and services to its patients, but there are some concerns about staffing levels and the quality of care in certain areas.
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Categories
Medical Service
Rehabilitation center
Rehabilitation
Nursing home
Nurses
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