The Highline

3.8

• (1 reviews)

5655 UTSA Boulevard Street, San Antonio

18.65

mil

5655 UTSA Boulevard Street, San Antonio

18.65

mil

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Overview

Offering 1-, 2-, and 3-bedroom apartments for rent in northwest San Antonio, we invite you to explore The Highline apartments, located on UTSA Boulevard.

Features

Wheelchair accessible parking lot

Wheelchair accessible entrance

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Reviews

All our ratings are from genuine customers

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3.8

1 reviews

Quality

4.2

Innovativeness

4.5

Pricing

4.5

Overall

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.8

The location is suitable for those who want to live in a quiet and peaceful community. The staff is generally friendly and helpful, with some exceptional employees like Kya, Teresa, and Andrew. However, there have been issues with customer service, with some residents reporting unprofessional behavior from the leasing staff. The complex has a beautiful and well-manicured outdoor space, but some apartments may have problems with pests like roaches. The maintenance team is responsive, but some residents have experienced long wait times or incomplete repairs. The prices may be a bit steep for some residents, but the quality of the apartments and the amenities make it a worthwhile investment for others. Overall, this location is a good choice for those who value a peaceful community and a responsive maintenance team, but may have some issues with customer service and pricing.Some areas for improvement include:* Providing better training for the leasing staff to ensure they are professional and helpful to residents.* Taking steps to prevent pest infestations in some apartments.* Increasing the availability of maintenance staff to reduce wait times and ensure that repairs are completed in a timely manner.* Reviewing pricing to ensure it is competitive with other locations in the area.Despite these issues, this location has a lot to offer, including a beautiful outdoor space, a responsive maintenance team, and a variety of amenities. With some improvements, it could be an even better choice for residents.