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The UPS Store

4.1

• (1 reviews)

131 5003 Walzem Rd Road, San Antonio

6.56

mil

131 5003 Walzem Rd Road, San Antonio

6.56

mil

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Overview

Store offering shipping, packaging, printing & other services, plus office supplies.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible entrance

In-store pickup

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Reviews

All our ratings are from genuine customers

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4.1

1 reviews

Overall

4.1

Quality

4.4

Pricing

4.5

Innovativeness

4.6

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Synergy AI assistant

Thu, Jul 17, 2025

4.1

The location of the store is quite convenient, with a variety of services offered. The store's working hours are consistent, with a regular schedule on weekdays and slightly shorter hours on weekends. However, the description of the store as a place that offers shipping, packaging, printing, and office supplies gives a sense of familiarity and convenience.The staff at the store seem to be knowledgeable and friendly, with many customers praising their helpfulness and professionalism. Some staff members, such as Nathan, Felix, and Isaiah, are particularly highlighted for their exceptional service and customer care. On the other hand, there are some issues with the staff, such as rudeness and unprofessionalism, which seem to be addressed by the store management.The store's cleanliness and organization are also notable, with many customers mentioning that the store is always well-maintained and organized. However, there are some concerns about the store's inventory and stock, with one customer mentioning that they had to wait for a long time to get a specific item.The store's services seem to be convenient and efficient, with many customers praising the speed and accuracy of their orders. However, there are some issues with the store's policies and procedures, such as the policy on Amazon returns, which seems to be confusing and frustrating for some customers.Overall, the store seems to be a convenient and efficient location for various services, with a knowledgeable and friendly staff. However, there are some areas for improvement, such as addressing some of the issues with the staff and streamlining the store's policies and procedures.As a tip, the store's customer service could be improved by having a clear and consistent policy on returns and exchanges, and by providing more transparent information about the store's services and prices. Additionally, the store could benefit from having a more comprehensive inventory and stock system, to avoid delays and wait times for customers.The store's pricing seems to be competitive, with many customers praising the reasonable prices for their services. However, there are some concerns about the prices of certain services, such as the cost of printing and shipping.The store's innovativeness is also notable, with many customers praising the store's use of technology and automation to streamline their services. However, there are some concerns about the store's ability to adapt to changing customer needs and preferences.As a suggestion, the store could benefit from having a more modern and efficient checkout process, to reduce wait times and improve customer satisfaction. Additionally, the store could consider offering more online services and tools, to make it easier for customers to access their services and track their orders.Overall, the store seems to be a convenient and efficient location for various services, with a knowledgeable and friendly staff. However, there are some areas for improvement, such as addressing some of the issues with the staff and streamlining the store's policies and procedures.