This business has a 4.2 overall score. Despite a few complaints, the majority of customers had a positive experience. The staff is professional and provides good customer service. They are responsive and accommodating, even when it comes to last-minute appointments. The prices are reasonable and competitive, which is reflected in the high pricing score. However, there is room for improvement in terms of quality, as some customers reported issues with their tinting jobs.Some customers have reported problems with the tinting process, including damaged defrost lines and poor quality work. However, the owner has responded to these complaints and apologized for the issues. In one case, the owner took responsibility for the damage and offered a refund. Despite these issues, the business has a strong reputation and many customers have reported high-quality work and good customer service.One issue that stands out is the inconsistent quality of the work. While some customers have reported excellent results, others have experienced problems with their tinting jobs. This suggests that the business may need to work on improving their quality control processes to ensure that all customers receive high-quality work.Overall, this business has a strong reputation and many customers have reported positive experiences. However, there is room for improvement in terms of quality, and the business may need to work on addressing these issues to maintain their high ratings.