Universal City
Total Care Automotive
22.80
22.80
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
On-site parking
Oil change
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Overall
Quality
Pricing
Innovativeness
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The shop has a strong reputation for excellent customer service, with many reviewers praising the owner, Ron, for his honesty, knowledge, and personal touch. The shop is known for providing transparent and thorough communication throughout the repair process, which helps to build trust with customers. The staff is also described as friendly and helpful, making the experience feel more like a personal service than a traditional auto repair shop.One of the standout features of the shop is its commitment to providing high-quality work at a fair price. Many reviewers have praised the shop for its competitive pricing and willingness to offer options for cost-saving repairs. This approach has earned the shop a loyal customer base, with many reviewers stating that they will continue to return for all their automotive needs.The shop's reputation for quality work is also reflected in its attention to detail and commitment to using only high-quality parts. Many reviewers have praised the shop for its ability to identify and fix complex problems, often going above and beyond to ensure that customers are satisfied with the work.However, there is one area where the shop falls short: professionalism. While the staff is generally friendly and helpful, there are a few instances where reviewers have felt that the shop could improve its professionalism. For example, one reviewer mentioned that the service was "super rude and completely not helpful," although this was later clarified as a misunderstanding with a different business.Overall, Total Care Automotive is a well-regarded shop with a strong reputation for excellent customer service, high-quality work, and fair pricing. While there may be some areas for improvement in terms of professionalism, the shop's commitment to building trust and providing transparent communication has earned it a loyal customer base.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Automotive & Boat Service
Car Service
Auto repair shop
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