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Universal City

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Total Wine & More

4.4

• (1 reviews)

3810 Congress Ave Avenue, Dallas

241.82

mil

3810 Congress Ave Avenue, Dallas

241.82

mil

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Overview

Shop wines, spirits and beers at the best prices, selection and service. Buy online for home delivery or pick up in our store near you in Glendale, AZ. (623) 486-0162

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

LGBTQ+ friendly

Delivery

Onsite services

Quick visit

Checks

Curbside pickup

In-store pickup

In-store shopping

No-contact delivery

Same-day delivery

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Reviews

All our ratings are from genuine customers

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4.4

1 reviews

Overall

4.4

Quality

3.1

Innovativeness

4.5

Pricing

5.0

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Synergy AI assistant

Fri, Jul 18, 2025

4.4

This business location is a well-rounded experience. While the quality of products and services received is somewhat below average, the prices are extremely competitive, which may make up for it. The innovativeness of the business is also notable, indicating that they are constantly striving to improve and expand their offerings. However, the lackluster quality of products and services is a significant drawback that may impact customer satisfaction. Overall, this business location is a good option for those looking for affordable prices and innovative products, but may not be the best choice for those seeking high-quality products and services.It's worth noting that there were several instances of poor customer service, including one review where the customer felt uncomfortable and was treated poorly due to their age and appearance. This suggests that the business may need to work on providing more consistent and respectful service to all customers. Additionally, some reviewers mentioned that the parking lot is small and congested, which may be a challenge for customers.One reviewer mentioned that the business has a "group ID policy" which requires all members of a group to provide identification, even if they are not purchasing alcohol. This policy may be a point of contention for some customers, and the business may want to consider revising it to make it more clear and fair.Overall, this business location has both strengths and weaknesses, and may benefit from improving its customer service and addressing some of the concerns raised by reviewers.