The location of Veterans Lending Group on Main St Street in Schertz City is a decent spot for seeking mortgage loans. Overall, it's a 4.2 out of 5 location, where some aspects are handled well, while others may need improvement. The parking lot and entrance of the building are wheelchair accessible, which is a plus. However, the team's work and communication style may not be equally accessible to all clients. Some people have reported feeling lost or confused during the process, which could be due to a lack of clear explanations or timely updates.The quality of service, however, leaves a bit to be desired. With a score of 3.1 out of 5, some clients have mentioned experiencing issues with their loan process. One client even reported being ghosted by a loan officer, which is unacceptable. On the other hand, many clients have praised the team's knowledge and advocacy skills.When it comes to pricing, the team at Veterans Lending Group seems to get it right. With a score of 5.0 out of 5, clients have consistently praised the transparent and competitive pricing offered by Travis Winn and his team.The innovativeness of the team is another area where they excel. With a score of 4.5 out of 5, clients have appreciated the team's creative approach to finding solutions and their willingness to go above and beyond to meet their clients' needs.One potential issue to watch out for is the team's communication style. Some clients have mentioned feeling left in the dark or struggling to get timely updates on their loan process. However, overall, the team at Veterans Lending Group is a knowledgeable and passionate group of professionals who are committed to helping their clients achieve their goals. With some attention to communication and client experience, they could take their service to the next level.