The business is located in a convenient area, Building 7645, Grissom Rd Road, San Antonio City, with working hours from Monday to Friday 09:30 - 18:00, Saturday 08:30 - 17:00, and Sunday 10:00 - 14:00. They offer wheelchair accessible parking and entrance, making it easy for people with disabilities to access the facility. The staff is generally friendly and helpful, with many customers praising the excellent customer service they received from employees such as Halen, Shelly, and Yolanda. Some customers have reported being price-gouged or having issues with billing, but these incidents seem to be rare. The facility is clean and well-maintained, with many customers commenting on the cleanliness and organization of the property. They also offer a range of features such as packing supplies, replacement locks, and CCTV cameras. Overall, this storage facility seems to be a reliable and convenient option for people looking for a place to store their belongings. However, it's worth noting that some customers have reported issues with price increases and billing.