Universal City
UT Health Science Center- Psychiatry
18.54
18.54
Overview
UT Health Hill Country provides primary care, orthopedics, physical therapy, radiology and lab services to Boerne and far Northwest San Antonio.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The location is a Psychiatry clinic affiliated with UT Health Science Center, making it a reputable establishment. However, the facility's handling of appointments has raised concerns. Some clients have reported having their appointments repeatedly canceled without prior notification, forcing them to reschedule for later dates. This inconsistency can be frustrating, especially for clients who require regular check-ups.Despite the initial promise of exceptional care from Dr. Matthews, the facility's inability to follow through on appointments can be a significant issue. The clinic's amenities, including wheelchair-accessible restrooms and parking, are a plus. However, the communication breakdown and lack of clear procedures for rescheduling appointments are significant drawbacks.The clinic's staff has been reported to be uncooperative when clients request changes to their appointments, with some clients facing significant delays in being seen by a doctor. This can be particularly problematic for clients who require ongoing mental health support. The clinic's accessibility features are a strong aspect, but the overall experience is marred by the appointment issues.
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Categories
Medical Service
Psychiatrist
Psychiatry
Psychiatric hospital
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