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ValMark Chevrolet Parts

4.2

• (1 reviews)

725 I-35 Street, New Braunfels

14.08

725 I-35 Street, New Braunfels

14.08

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Overview

At Valmark Chevrolet we are here to answer any questions you may have. We carry a full line of quality new and pre-owned vehicles. Visit us today for your next purchase!

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Credit cards

Oil change

Wheelchair accessible parking lot

Wheelchair accessible entrance

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4.2

1 reviews

Pricing

5.0

Overall

4.2

Quality

3.8

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.2

This business location has a decent overall score, which may be influenced by some inconsistencies in customer service. The quality of service appears to be a mixed bag, with some customers experiencing friendly and helpful staff, while others have reported being treated rudely and being misled. The pricing seems to be competitive, with many customers appreciating the value for money. However, the business could benefit from improving its innovativeness and finding ways to differentiate itself from other car parts dealers.The customer service seems to be a major area of concern, with some customers expressing frustration with the sales staff and service department. The business could improve by training its staff to be more attentive, knowledgeable, and courteous. Additionally, addressing the issue of pressure sales tactics and finding ways to make customers feel valued and respected would be beneficial.Some customers have reported having positive experiences with the business, particularly with regards to the sales team and the ease of purchasing a vehicle. However, others have expressed disappointment with the service department, citing issues with the quality of work and the treatment of customers.One customer reported having a problem with their certified pre-owned vehicle, which failed to meet expectations and was not handled properly by the business. This incident highlights the need for the business to improve its handling of customer complaints and issues.Despite these concerns, the business has many positive reviews and seems to be well-regarded in the community. With some improvements to customer service and staff training, this business location has the potential to become a top-rated car parts dealer.