VCA Becker Animal Hospital and Pet Resort

3.3

• (1 reviews)

6515 I-10 Street, San Antonio

15.80

mil

6515 I-10 Street, San Antonio

15.80

mil

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Overview

VCA San Carlos Animal Hospital provides primary veterinary care for your pets. VCA is where your pet's health is our top priority and excellent service is our goal.

Features

Onsite services

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

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Reviews

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3.3

1 reviews

Overall

3.3

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Synergy AI assistant

Thu, Jul 17, 2025

3.3

The location of VCA Becker Animal Hospital and Pet Resort has a mixed review from pet owners. On one hand, some clients praised the staff for being friendly, compassionate, and knowledgeable. They appreciated the 24/7 emergency services, the willingness to work with them on their budget, and the quality of care provided for their pets. Some reviewers felt that the staff genuinely cared about their pets and were willing to go the extra mile to help them.On the other hand, several clients expressed disappointment with their experiences. Some reported long wait times, feeling rushed or ignored by staff, and being told that their pets' conditions were not emergencies when they clearly were. A few reviewers felt that the staff was unprofessional, rude, or dismissive, which added to their stress and frustration.A few reviewers specifically mentioned issues with the hospital's communication and billing practices. One client reported being charged for services that were not provided, while another client felt that the hospital did not return their charges after canceling their pet's care plan.Some reviewers also mentioned that the hospital's pricing was high, and they felt that they were being taken advantage of. However, others appreciated the transparency and explanation of costs provided by the staff.Overall, while some clients had positive experiences with VCA Becker Animal Hospital and Pet Resort, others felt that the hospital fell short of their expectations. It is clear that the hospital needs to work on improving its communication and billing practices, as well as providing more transparent and affordable pricing.The innovativeness of the hospital's services is a mixed bag as well. Some reviewers appreciated the use of technology, such as pet cameras and online payment systems, to make their experiences more convenient. However, others felt that the hospital's emphasis on expensive services and treatments was not in the best interest of their pets' health.Despite the mixed reviews, the hospital's commitment to providing compassionate and high-quality care for pets is evident. With some improvements in communication, billing, and pricing, VCA Becker Animal Hospital and Pet Resort could become a more reliable and trustworthy option for pet owners in the area.