This park and ride facility is located in a convenient area and has some great features like wheelchair accessibility and clean facilities. The bus service is reliable, with clean buses and helpful drivers. Many reviewers appreciate the ease of use and convenience of the facility, with some even noting that it's a great option for those who don't own a car.One of the main drawbacks of the facility is the limited hours of operation, with no service on weekends or holidays. This can make it difficult for people who need to travel on those days. Additionally, some reviewers have noted that the facility is not well-marked, making it hard to find.Security is also a concern, with some reviewers noting that the security guards can be rude or unhelpful. One reviewer even reported being kicked out of the facility by a security guard.The facility has a good reputation for cleanliness, with many reviewers noting that the restrooms and waiting areas are clean and well-maintained. The parking lot is also secure, with cameras and a security guard on site.Overall, this park and ride facility has some great features and is a convenient option for those who need to travel to the airport or downtown area. However, it's not perfect, and some issues with security and limited hours of operation need to be addressed.As for the issue with the security, it seems that the security guards can be unhelpful or even rude to some visitors. This is a concern, especially for those who may be traveling alone or in need of assistance. It's possible that the facility could benefit from some additional training or policies to ensure that security guards are providing good customer service.