Universal City
Warby Parker La Cantera
19.73
19.73
Overview
Browse all Warby Parker locations worldwide.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
Quick visit
Appointment required
In-store pickup
In-store shopping
Photos & videos
Submit a review
Pricing
Innovativeness
Overall
Quality
Submit a review
The store is welcoming and allows visitors to browse freely without hovering over their shoulders. The staff is friendly, helpful, and knowledgeable, with great communication skills. The store has a clean and organized layout, with a wide variety of frames to choose from. The glasses are of high quality, with a good selection of lenses and frames to suit different needs and preferences. However, some customers have experienced issues with customer service, feeling ignored or talked down to by staff. The store's focus on affordability and value is a major strength, but this can sometimes lead to pushy sales tactics. The overall experience is generally positive, but there is room for improvement in terms of customer service and attention to detail.Despite some minor issues, the store's strengths outweigh its weaknesses. The staff is generally helpful and knowledgeable, and the store's selection of frames and lenses is impressive. The store's focus on affordability and value is a major selling point, and the store's layout and design are clean and organized. Overall, this is a great option for anyone looking for new glasses, especially those who value affordability and a wide selection of frames.However, there is one area that the store can improve on: customer service. Some customers have reported feeling ignored or talked down to by staff, which can be off-putting and affect the overall experience. To address this, the store could work on providing better training to its staff on customer service and communication skills. This would help to ensure that all customers feel welcome and valued, regardless of their background or needs.
Own this business?
Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
Shopping
Stores
Contact lenses supplier
Sunglasses store
Optician
Optometry
Contact business
1