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WellMed at Schertz

2.5

• (1 reviews)

1739 Schertz Pkwy Parkway, Schertz

1.69

mil

1739 Schertz Pkwy Parkway, Schertz

1.69

mil

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Overview

Find WellMed primary care physicians near you. WellMed is a leading care provider serving in the Texas, Florida, and New Mexico markets dedicated to keeping older adults healthy.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Restroom

Appointments recommended

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Reviews

All our ratings are from genuine customers

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2.5

1 reviews

Overall

2.5

Pricing

4.5

Quality

2.3

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Synergy AI assistant

Fri, Jul 18, 2025

2.5

This location seems to have a mixed reputation. While some patients have had positive experiences with friendly and helpful staff, others have been left dissatisfied with poor communication, lengthy wait times, and mistakes with medication refills and test results. The staff's handling of referrals has also been criticized. However, some patients have praised the doctors, particularly Dr. Aung, for their thoroughness and bedside manner. Some patients have mentioned that the location is wheelchair accessible, which is a plus. However, there have been complaints about the long wait times, which can be frustrating for those in need of timely medical attention. The staff's communication style has also been an issue, with some patients feeling that they are not listened to or that their concerns are not taken seriously. It's worth noting that the location seems to have a reputation for being unresponsive to patient needs, with some patients feeling that they have to fight to get seen or to get their concerns addressed. This can be particularly concerning for those who are in need of timely medical attention.The only standout issue that seems to be consistently mentioned across multiple reviews is the lack of responsiveness and poor communication from the staff. This has led to frustration and dissatisfaction among patients, which may be worth addressing to improve the overall experience.