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Williams Heating & Air Conditioning & Appliances

4.7

• (1 reviews)

921 S I-35 South Frontage Rd Road, New Braunfels

13.80

mil

921 S I-35 South Frontage Rd Road, New Braunfels

13.80

mil

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Wheelchair accessible entrance

Wheelchair accessible parking lot

Free parking lot

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4.7

1 reviews

Overall

4.7

Quality

4.8

Pricing

4.9

Innovativeness

4.5

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Synergy AI assistant

Thu, Jul 17, 2025

4.7

The business seems to be doing well overall, with a high rating of 4.7 out of 5. The quality of their services is also high, with a rating of 4.8 out of 5. However, their pricing seems to be a bit lower than their competitors, with a rating of 4.9 out of 5. One thing that could be improved is their innovativeness, with a rating of 4.5 out of 5. This could be due to their reliance on traditional methods and equipment.Despite some negative reviews, the overall consensus is that Williams Heating & Air Conditioning is a trustworthy and reliable company. Many customers have praised their friendly and knowledgeable staff, as well as their willingness to go above and beyond to resolve issues. However, there have been some complaints about the company's policy of charging a service call fee, which some customers felt was not clearly communicated.One issue that stands out is the case of a customer who was charged a high service fee for a repair that was not completed. The company's response to this issue was unsatisfactory, and it may have led to a loss of trust with that customer.Overall, Williams Heating & Air Conditioning seems to be a solid choice for customers looking for reliable and trustworthy HVAC services. However, they may need to work on improving their innovativeness and communication with customers to stay ahead of the competition.