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Wingstop

3.4

• (1 reviews)

116 2921 Pat Booker Rd Road, Universal City

2.04

mil

116 2921 Pat Booker Rd Road, Universal City

2.04

mil

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Overview

Casual counter-serve chain serving a variety of chicken wings & sides.

Features

Credit cards

Debit cards

NFC mobile payments

Outdoor seating

Takeout

Dine-in

Dinner

Solo dining

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Alcohol

Beer

Dinner

Seating

Restroom

Trendy

Groups

High chairs

Free parking lot

Parking

Delivery

Lunch

Comfort food

Late-night food

Lunch

Free street parking

Catering

Fast service

Quick bite

Casual

College students

Good for kids

No-contact delivery

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Reviews

All our ratings are from genuine customers

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3.4

1 reviews

Overall

3.4

Quality

3.5

Pricing

4.2

Innovativeness

3.8

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Synergy AI assistant

Thu, Jul 17, 2025

3.4

This Wingstop location has been a mixed bag for customers. While some have praised the food and service, others have had issues with delays, incorrect orders, and poor customer service. The restaurant's menu offerings are standard for the Wingstop chain, with a variety of chicken wings and sides. The atmosphere is casual and trendy, with a modern decor and a seating area for dine-in customers. However, the restaurant's innovativeness is somewhat lacking, as it doesn't offer any unique menu items or promotions that set it apart from other Wingstop locations.In terms of quality, customers have mixed opinions. Some have praised the taste and quality of the food, while others have had issues with overcooked or undercooked chicken, as well as missing or incorrect items on their orders. The restaurant's prices are generally in line with other Wingstop locations, with most meals falling in the $10-$30 range.Customer service has been a major issue for some customers, with reports of long wait times, rude or unhelpful staff, and a lack of attention to detail. However, other customers have had positive experiences with the staff, finding them friendly and helpful.Overall, this Wingstop location is a decent option for customers looking for a quick and affordable meal, but it's not without its flaws. With some improvement in customer service and attention to detail, this location could be a top choice for Wingstop fans in the area.